Title Page

Abstract

Contents

List of Abbreviations 16

Chapter 1. Introduction 17

1.1. Study Background 17

1.2. Statement of problem 19

1.3. Purpose of Research 21

1.4. Benefits of Study 21

Chapter 2. Literature review 22

2.1. Related Theories 22

1) The concepts of QWL 22

2) Two Factors Theory 31

3) Hierarchy of needs theory. 34

2.2. Literature Review 37

2.3. Hypothesis 39

Chapter 3. Methodology 40

3.1. Sample 40

3.2. Methods of data collection 41

3.3. Data analysis instrument 41

3.4. Data analysis methods 41

Chapter 4. Research Results 43

4.1. General information of sample 43

4.2. QWL of employees 50

4.2.1. Receive protection for basic problems in work 50

4.2.2. Fair treatment in work 57

4.2.3. Opportunity to participate in decision-making in work 61

4.2.4. Challenging in work experience 65

4.2.5. Relationship between work life and life in general 69

4.3. Job satisfaction 72

4.4. Hypothesis testing 74

4.4.1. First hypothesis testing 74

4.4.2. Second hypothesis testing 80

Chapter 5. Conclusions and Discussions 82

5.1. Conclusions 82

5.1.1. General information 82

5.1.2. QWL in 5 dimensions of ILO 84

5.1.3. Job satisfaction 89

5.2. Discussions 91

5.3. Limitations 93

5.4. Recommendations 94

Bibliography 95

Appendix 98

국문초록 104

Table 4.1. Amount and percentage of Public employee and Private employee classified by sex 43

Table 4.2. Amount and percentage of Public employee and Private employee classified by status 44

Table 4.3. Amount and percentage of Public employee and Private employee classified by age 45

Table 4.4. Amount and percentage of Public employee and Private employee classified by education level 46

Table 4.5. Amount and percentage of Public employee and Private employee classified by Position 46

Table 4.6. Amount and percentage of Public employee and Private employee classified by Working experience 48

Table 4.7. Amount and percentage of Public employee and Private employee classified by their desire to change their job. 49

Table 4.8. Amount and percentage of Public employee and Private employee classified by desire sector to work 49

Table 4.9. Amount and percentage of Public employee and Private employee classified by working hours 50

Table 4.10. Amount and percentage of Public employee and Private employee classified by assigned to do other work tasks 51

Table 4.11. Amount and percentage of Public employee and Private employee classified by weekend working 51

Table 4.12. Amount and percentage of Public employee and Private employee classified by got pay on weekend working 52

Table 4.13. Amount and percentage of Public employee and Private employee classified by other income per month (other work sites visiting, participate in... 53

Table 4.14. Amount and percentage of Public employee and Private employee classified by base salary 54

Table 4.15. Amount and percentage of Public employee and Private employee classified by job secure 55

Table 4.16. Amount and percentage of Public employee and Private employee classified by the reason of job unsecure 55

Table 4.17. Amount and percentage of Public employee and Private employee classified by workplace's welfare 56

Table 4.18. Amount and percentage of Public employee and Private employee classified by Different compensation between same position employee 57

Table 4.19. Amount and percentage of Public employee and Private employee classified by Different welfare between same position employee 58

Table 4.20. Amount and percentage of Public employee and Private employee classified by Different work tasks assigned between same position employee 58

Table 4.21. Amount and percentage of Public employee and Private employee classified by Different job promotion between same position employee 59

Table 4.22. Amount and percentage of Public employee and Private employee classified by Different unfair condition on rules or any regulations between... 60

Table 4.23. Amount and percentage of Public employee and Private employee classified by the agreement opinion level of participation in workplace is get... 61

Table 4.24. Amount and percentage of Public employee and Private employee classified by the agreement opinion level of participation in workplace is feel... 62

Table 4.25. Amount and percentage of Public employee and Private employee classified by the agreement opinion level of participation in workplace is a... 63

Table 4.26. Amount and percentage of Public employee and Private employee classified by the agreement opinion level of participation in workplace is a... 64

Table 4.27. Amount and percentage of Public employee and Private employee classified by the agreement opinion level of Challenging in work experience is... 65

Table 4.28. Amount and percentage of Public employee and Private employee classified by the agreement opinion level of Challenging in work experience is... 66

Table 4.29. Amount and percentage of Public employee and Private employee classified by the agreement opinion level of Challenging in work experience is... 67

Table 4.30. Amount and percentage of Public employee and Private employee classified by the agreement opinion level of Challenging in work experience is... 68

Table 4.31. Amount and percentage of Public employee and Private employee classified by spent time with family on weekdays 69

Table 4.32. Amount and percentage of Public employee and Private employee classified by spent time with family 69

Table 4.33. Amount and percentage of Public employee and Private employee classified by hobby activities on free time 70

Table 4.34. Amount and percentage of Public employee and Private employee classified by facing problem in family 71

Table 4.35. Amount and percentage of Public employee and Private employee classified by problems in family 71

Table 4.36. comparation mean and standard deviation of job satisfaction of employees' in Public sector and Private sector. 72

Table 4.37. Comparation of Mean and Standard Deviation of working hours of employees' in Public sector and Private sector. 75

Table 4.38. Comparation of Mean and Standard Deviation of welfare of employees' in Public sector and Private sector. 75

Table 4.39. Comparation of Mean and Standard Deviation of Fair treatment in work of employees' in Public sector and Private sector. 76

Table 4.40. Comparation of Mean and Standard Deviation of opportunity to participate in decision-making (Influence on Decision) of employees' in Public... 77

Table 4.41. Comparation of Mean and Standard Deviation of opportunity to participate in decision-making (Influence on Decision) of employees'... 78

Table 4.42. Comparation of Mean and Standard Deviation of free time of employees' in Public sector and Private sector 79

Table 4.43. Comparation of Mean and Standard Deviation of family problem of employees' in Public sector and Private sector 79

Table 4.44. Amount and percentage of Public employee and Private employee classified by job satisfaction 80

Table 4.45. Comparation of Mean and Standard Deviation of job satisfaction of employees' in Public sector and Private sector 81

본 연구의 목적은 1) 공공부문과 민간부문 근로자의 근로생활의 질 2) 공공부문과 민간부문 근로자의 직무만족도를 비교하는 것이다. 본 연구의 방법론으로 문헌조사와 설문조사를 활용하였다. 데이터는 2022년 3월경 Google 양식을 통해 설문지를 사용하여 수집되었다. 샘플은 라오스의 공공 부문 직원 100명과 민간 부문 직원 100명이다. 자료분석에 사용된 통계는 빈도, 백분율, 평균, 표준편차를 사용하였으며 가설검증은 통계적 유의수준 0.05에서 t-검정으로 수행하였다.