Title page
Contents
Executive Summary 4
1. Potential benefits and risks of artificial intelligence in the public sector 6
2. Delivering impact by leveraging artificial intelligence in the public sector 9
3. Policy issues and actions for a responsible use of artificial intelligence in the public sector 14
4. Towards a framework for a trustworthy use of AI in the public sector 22
5. Conclusions 24
References 25
Table 1. Understanding the use of AI in the public sector 9
Table 2. Policy questions and measures - framework for trustworthy use of AI in the public sector 23
Figure 1. Preliminary framework for trustworthy use of AI in the public sector 23
Boxes
Box 1. OECD AI Principles 7
Box 2. Ibero-American Charter on Artificial Intelligence in the Public Administration 8
Box 2.1. Tasks of AI Systems 11
Box 3/Box 2. The EU AI Act and its implications for the public sector 17