As Korea enters a rapidly aging society, the issue of universal tourism to the socially disadvantaged has been continuously raised. While preserving the special value of cultural heritage sites, it is necessary to reflect the characteristics of each cultural heritage site, and to create a universal environment such as a barrier-free space that can be used by all citizens beyond disability, age, and gender. Therefore, the purpose of this study is to propose a direction to create a barrier-free space that can be used by everyone, such as the disabled and the elderly, in consideration of the cultural properties of palaces, tombs, and Jongmyo Shrine. This study comprehensively analyzed the problems of space movement and access, and the level of various human services through a survey on the status of the universal viewing environment of cultural heritage facilities and interviews with managers. The conclusions of this study are as follows. First of all, it is necessary to create a circular viewing path so that you can move and view the entire cultural heritage site, and it is important to remove all steps in the movement path. It is desirable to install ramps and wheelchair lifts in consideration of materials and colors that do not feel different from cultural properties, such as stone or wood, to the extent that they do not damage the cultural property landscape. Various sensory services should be provided in terms of responding to various disorders such as vision and hearing. Conveniences such as hand-touchable miniature models, audio guides including easy commentary, and professional human services such as sign language interpretation should be provided. Finally, it is necessary to establish a guidance system for information on the physical environment, access methods of various services, and the scope of convenience provision.

As Korea enters a rapidly aging society, the issue of universal tourism to the socially disadvantaged has been continuously raised. While preserving the special value of cultural heritage sites, it is necessary to reflect the characteristics of each cultural heritage site, and to create a universal environment such as a barrier-free space that can be used by all citizens beyond disability, age, and gender. Therefore, the purpose of this study is to propose a direction to create a barrier-free space that can be used by everyone, such as the disabled and the elderly, in consideration of the cultural properties of palaces, tombs, and Jongmyo Shrine. This study comprehensively analyzed the problems of space movement and access, and the level of various human services through a survey on the status of the universal viewing environment of cultural heritage facilities and interviews with managers. The conclusions of this study are as follows. First of all, it is necessary to create a circular viewing path so that you can move and view the entire cultural heritage site, and it is important to remove all steps in the movement path. It is desirable to install ramps and wheelchair lifts in consideration of materials and colors that do not feel different from cultural properties, such as stone or wood, to the extent that they do not damage the cultural property landscape. Various sensory services should be provided in terms of responding to various disorders such as vision and hearing. Conveniences such as hand-touchable miniature models, audio guides including easy commentary, and professional human services such as sign language interpretation should be provided. Finally, it is necessary to establish a guidance system for information on the physical environment, access methods of various services, and the scope of convenience provision.