Title Page
논문요약
Contents
CHAPTER I. INTRODUCTION 11
1.1. The Background of The Research 11
1.2. The Formulation of The Problem 19
1.3. The Purpose of The Research 20
1.4. The Benefits of The Research 21
1.5. Writing System 22
CHAPTER II. LITERATURE REVIEW, RESEARCH FRAMEWORK, AND HYPOTHESIS 24
2.1. Literature Review 24
2.1.1. Human Resource Management 24
2.1.2. Organizational Behavior 26
2.1.3. The Concept of Turnover Intention 27
2.1.4. The Concept of Employee Engagement 32
2.1.5. The Concept of Job Satisfaction 36
2.1.6. The Concept of Work-Life Balance 42
2.2. Previous Researches 47
2.3. Research Framework 49
2.3.1. The Relationship between WLB and EE 51
2.3.2. The Relationship between WLB and JS 51
2.3.3. The Relationship Between WLB and TI 52
2.3.4. The Relationship Between EE and TI 52
2.3.5. The Relationship Between JS and TI 52
2.4. Hypothesis 55
CHAPTER III. RESEARCH METHODOLOGY 57
3.1. Types of Research and Method 57
3.2. Operational Variables 58
3.3. Types and Sources of Data 61
3.4. Population and Sample 62
3.5. Sampling Technique 63
3.6. Validity and Reliability Testing Result 65
3.5.1. Validity Testing Result 65
3.6.2. Reliability Testing Result 68
3.7. Data Analysis Technique 70
3.7.1. Descriptive Data Analysis Technique 70
3.7.2. Verification Data Analysis Techniques 71
3.8. Sobel Test 73
3.9. Hypothesis Test 74
3.10. Coefficient of Determination 76
CHAPTER IV. RESEARCH FINDINGS & DISCUSSION 78
4.1. Research Findings 78
4.1.1. The Profil of Immanuel Hospital 78
4.1.2. Immanuel Hospital Employee Profile 82
4.2. Descriptive Analysis of Research Data 100
4.2.1. Respondents' Responses Regarding WLB 100
4.2.2. Respondents' Responses Regarding EE 102
4.2.3. Respondents' Responses Regarding JS 104
4.2.4. Respondents' Response Regarding TI 106
4.3. Verificative Analysis of Research Data 107
4.3.1. Classical Assumption Test 107
4.3.2. Sub Structure 1 Testing 112
4.3.3. Sub Structure 2 Testing 116
4.3.4. Sub Structure 3 Testing 119
4.3.5. Sub Structure 4 Testing 124
4.3.6. Sub Structure 5 Testing 128
4.3.7. Sub Structure 6 Testing 132
4.4. Discussion 136
4.4.1. Discussion of Descriptive Research Results 136
4.4.2. Discussion of Verificative Research Results 139
CHAPTER V. CONCLUSION 146
5.1. Conclusion 146
5.2. Recommendations 148
REFERENCES 149
Abstract 155
Table 2.1. Previous Research 47
Table 3.1. Operational Variable Turnover Intention (Y) 58
Table 3.2. Operational Variable Employee Engagement (M1) 59
Table 3.3. Operational Variable Job Satisfaction (M2) 60
Table 3.4. Operational Variable Work-life Balance (X) 60
Table 3.5. Total Population 62
Table 3.6. Number of Samples 63
Table 3.7. Work-Life Balance Variable Validity Result Test 66
Table 3.8. Employee Engagement Variable Validity Result Test 66
Table 3.9. Job Satisfaction Variable Validity Result Test 67
Table 3.10. Turnover Intention Variable Validity Result Test 68
Table 3.11. Reliability Result Test 70
Table 3.12. Interpretation of Correlation Coefficient Value 77
Table 4.1. Respondents' Responses Regarding WLB Variable 101
Table 4.2. Respondents' Responses Regarding EE Variables 103
Table 4.3. Respondents' Responses Regarding JS Variable 104
Table 4.4. Respondents' Responses Regarding TI Variable 106
Table 4.5. Normality Test Results 108
Table 4.6. Multicollinearity Test Results 111
Table 4.7. Coefficient X against M1 113
Table 4.8. Coefficient of Determination X against M1 115
Table 4.9. Coefficient X against M2 117
Table 4.10. Coefficient of Determination X against M2 118
Table 4.11. Coefficient X, M1, and M2 against Y 120
Table 4.12. The Results of F-Test X, M1 and M2 against Y 121
Table 4.13. Coefficient of Determination of X, M1 and M2 Against Y 123
Figure 1.1. Job Market Confidence Increased in Q2 2021 12
Figure 1.2. Turnover in Generation Y 13
Figure 1.3. Turnover at Immanuel Hospital (2017-2021) 15
Figure 1.4. Turnover Intention Rate 16
Figure 1.5. Turnover Intention Based on Generation 16
Figure 1.6. The Reason for Turnover Intention 17
Figure 1.7. Turnover Intention Based on Division 18
Figure 2.1. Research Framework 54
Figure 2.2. Research Paradigm 55
Figure 3.1. Path Analysis Model (2022) 72
Figure 4.1. Immanuel Hospital Logo 80
Figure 4.2. Organizational Structure of Immanuel Hospital Bandung 81
Figure 4.3. Gender o Pharmacy Respondents 82
Figure 4.4. Gender of Laboratory Respondents 83
Figure 4.5. Gender of Clinical Nutrition Respondents 84
Figure 4.6. Gender of Radiology Respondents 85
Figure 4.7. Gender of Medical Rehabilitation Respondents 85
Figure 4.8. Gender of Medical Record Respondents 86
Figure 4.9. Gender of Medical Support Respondents 87
Figure 4.10. Education of Pharmacy Respondents 88
Figure 4.11. Education of Laboratory Respondents 88
Figure 4.12. Education of Clinical Nutrition Respondents 89
Figure 4.13. Education of Radiology Respondents 90
Figure 4.14. Education of Medical Rehabilitation Respondents 91
Figure 4.15. Education of Medical Record Respondents 92
Figure 4.16. Medical Support Respondent Education 93
Figure 4.17. Respondents' Working Length of Pharmacy 94
Figure 4.18. Respondents' Working Length of Laboratory 95
Figure 4.19. Respondents' Working Length of Clinical Nutrition 96
Figure 4.20. Respondents' Working Length of Radiology 97
Figure 4.21. Respondents' Working Length of Medical Rehabilitation 98
Figure 4.22. Respondents' Working Length of Medical Record 99
Figure 4.23. Working Length of Medical Support Respondents 100
Figure 4.24. Continuum Line of WLB 102
Figure 4.25. Continuum Lines of EE 103
Figure 4.26. Continuum Lines of Job Satisfaction 105
Figure 4.27. Continuum Lines of Turnover Intention 107
Figure 4.28. Heteroscedasticity Test Results 110
Figure 4.29. Conceptual Diagram of Sub-structure 1 112
Figure 4.30. Conceptual Diagram of Sub-structure 2 116
Figure 4.31. Conceptual Diagram of Sub-structure 3 119
Figure 4.32. Conceptual Diagram of Sub-structure 4 124
Figure 4.33. Path Analysis Model 1 125
Figure 4.34. Conceptual Diagram of Sub-structure 5 128
Figure 4.35. Path Analysis Model 2 129
Figure 4.36. Conceptual Diagram of Sub-structure 6 132
Figure 4.37. Path Analysis Model 3 135