Title Page
논문요약
Contents
CHAPTER I. INTRODUCTION 11
1.1. Research Background 11
1.2. Formulation of the problem 21
1.3. Research Objectives 21
1.4. Benefits of Research 22
1. For Academics 22
2. For Related Agencies 22
3. For Further Researchers 22
1.5. Writing System 23
CHAPTER II. LITERATURE REVIEW 24
2.1. Transformational leadership 24
2.1.1. Understanding Transformational Leadership 24
2.1.2. Transformational Leadership Indicators 26
2.1.3. Factors Associated with Transformational Leadership 27
2.2. Work environment 28
2.2.1. Understanding Work Environment 28
2.3.2. Physical Work Environment 29
2.3.3. Non-Physical Work Environment 30
2.3. Job Satisfaction Approach 31
2.3.1. Definition of Job Satisfaction 31
2.3.2. Job Satisfaction Indicator 32
2.3.3. Factors Affecting Employee Satisfaction 33
2.4. Past Research 33
2.5. Framework 48
2.7. Hipotesis 50
CHAPTER III. RESEARCH METHODS 51
3.1. Research Design 51
3.2. Population, Sample, and Sampling Technique 51
3.2.1. Population 51
3.2.2. Sample 52
3.2.3. Sampling Technique 52
3.3. Operational Research Variables 59
3.4. Teknik Data analysis technique 68
3.4.1. Descriptive Data Analysis Techniques 68
3.4.2. Verification Data Analysis Techniques 69
3.4.3. Uji Asumsi Klasik 70
3.4.4. Hypothesis testing 76
3.5. Koefisien Determinasi 78
CHAPTER IV. RESULTS AND DISCUSSION 79
4.1. Research Findings 79
4.1.1. Overview of the Regional Tax and Levy Management Agency (BP2RD) of West Bangka Regency 79
4.1.2. Respondents' Responses Regarding Transformational Leadership 81
4.1.3. Respondents' Responses Regarding the Work Environment 85
4.1.4. Respondents Response Regarding Job Satisfaction 88
4.1.5. Linear Equation of Transformational Leadership, Work Environment on Job Satisfaction 92
4.1.6. Coefficient of Determination 93
4.1.7. Hypothesis test 95
4.2. Discussion 99
4.2.1. Discussion of Descriptive Research Results 99
4.2.2. The Effect of Transformational Leadership, Work Environment on Job Satisfaction 101
CHAPTER V. CONCLUSIONS, IMPLICATIONS AND RECOMMENDATIONS 103
5.1. Conclusions 103
5.2. Implication 104
5.3. Recommendation 105
BIBLIOGRAPHY 107
Abstract 110
Table 2.1. Previous Research 34
Table 3.1. Transformational Leadership Validity Test Table 54
Table 3.2. Work Environment Variable Validity Test Results 55
Table 3.3. Job Satisfaction Variable Validity Test Results 56
Table 3.4. Reliability Test Results 58
Table 3.5. Operational Variables of Transformational Leadership 60
Table 3.6. Operationaliona Work Environment Variables 64
Table 3.7. Operasional Variable Job Satisfaction 66
Table 3.8. Interpretation of Correlation Coefficient Value 69
Table 3.9. Normality Test Results One-Sample Kolmogorov-Smirnov Test 72
Table 3.10. Multicollinearity Test Results 73
Table 4.1. Respondents' Responses Regarding Transformational Leadership Variables 82
Table 4.2. Respondents Response Regarding Work Environment Variables 85
Table 4.3. Respondents' Responses Regarding Job Satisfaction Variables 89
Table 4.4. Coefficient of Determination of X against Y 94
Table 4.5. Hypothesis Test Results (Test F) X1 and X2 Against Y 95
Table 4.6. Koefisien X1, X2 terhadap Y 98
Figure 1.1. Pre-Research Results of Job Satisfaction 30 Respondents of the Regional Tax and Levy Management Agency (BP2RD) West Bangka Regency, Bangka Belitung 14
Figure 1.2. Pre-Research Results of Transformational Leadership 30 Respondents of the Regional Tax and Levy Management Agency (BP2RD) West Bangka Regency,... 16
Figure 1.3. Results of Pre-Work Environment Research 30 Respondents at the Regional Tax and Retribution Management Agency (BP2RD) West Bangka Regency, Bangka Belitung 19
Figure 2.1. Research paradigm 50
Figure 3.1. Heteroscedasticity Test Results 75
Figure 4.1. Continuum Line of Transformational leadership 83
Figure 4.2. Continuum Line of Work Environment 86
Figure 4.3. Continuum Line of Job Satisfaction 90
Figure 4.4. Conceptual Diagram 96