Title Page
Contents
ACRONYMS 7
ABSTRACT 9
Chapter I. Introduction 12
1.1. Background 12
1.2. Method of research 13
1.3. Contents of research 13
Chapter II. Literature review to e- Commerce 14
2.1. The overview of e-Commerce 14
2.1.1. Digitization and digital economy 14
2.1.2. Definition of e-Commerce 15
2.1.3. The modern technical means of e-Commerce 16
2.1.4. Various forms of e-commerce activities 19
2.1.5. E-Commerce transaction 22
2.1.6. Types of e-Commerce 22
2.1.7. Forms of e-Commerce contracts 24
2.2. Benefits of e-commerce 25
2.2.1. Capture the wealth of information 25
2.2.2. Reducing production costs 25
2.2.3. Reducing cost of sales and marketing 26
2.2.4. Reducing transaction costs 26
2.2.5. Establish and strengthen partnerships between companies 26
2.2.6. Facilitating access to early digital economy 27
2.3. Requirements of e-Commerce 27
2.3.1. Technology infrastructure 27
2.3.2. Human infrastructure 28
2.3.3. Security and safety 29
2.3.4. Automatic financial payment systems 29
2.3.5. Protection of intellectual property 30
2.3.6. Protecting consumers 30
2.3.7. Economic infrastructure and legal 30
Chapter III. Current situation of e-commerce development in Vietnam 33
3.1. Perspective, objective and policy of e-commerce development in Vietnam 33
3.1.1. Perspective of e-commerce development in Vietnam in terms of integration 33
3.1.2. Objectives of e-Commerce development in Vietnam 35
3.1.3. Policy on development of e-Commerce in Vietnam 38
3.2. Status of infrastructure for e-Commerce in Vietnam 39
3.2.1. Infrastructure of information technology 39
3.2.2. Human resource for e-Commerce 43
3.2.3. Economic infrastructure 45
3.2.4. Legal infrastructure 48
3.2.5. Political and social infrastructure 52
3.3. Activities related to e-Commerce in Vietnam 53
3.3.1. The situation of e-commerce development in Vietnam in recent years 53
3.3.2. Future Prospects 56
Chapter IV. Experience in Developing e-Commerce Korea 59
4.1. Situation 59
4.2. Korean Government Policies to Promote e-Commerce 60
4.2.1. Regulatory Framework for Promoting e-Commerce of Korea 60
4.2.2. Government Policies and Initiative 64
Chapter V. The solutions of e-commerce development capacity to competitive economy of Vietnam 66
5.1. The solutions to accelerate the development of e-commerce in Vietnam 66
5.1.1. Solutions for the infrastructure of e-Commerce in Vietnam 67
5.1.2. The macro measures at the national level 76
5.1.3. The solution in the micro-enterprise level 83
5.2. Recommendation 87
5.2.1. Recommendation for state agencies 87
5.2.2. Recommendations for enterprises 89
5.2.3. Recommendations for consumers 90
Chapter VI. Conclusion 92
References 95
Table 1: Speed and cost of sending the document 26
Table 2: Computer usage in enterprises in business sectors 42
Table 3: E-commerce related policy framework 50
Table 4: Transaction value in the e-commerce form 60
Table 5: Acts and Regulations on Consumer Protection 62
Figure 1: Number of computers in enterprises through recent years 40
Figure 2: The rate of computers in surveyed enterprises in different region 41
Figure 3: Computer usage in enterprises in different localities 43
Figure 4: E-commerce education methods applied by enterprises in 2008 44
Figure 5: Demand for e-commerce specialized staff 45
Figure 6: IMF Report of Vietnam Economy 47
Figure 7: Vietnam legal framework on e-commerce 49
Figure 8: Top 10 countries internet users in Asia 53
Figure 9: Number of internet users in Vietnam 2004-2010 54
Figure 10: Situation of Korea e-commerce from 2005-2010 59