The COVID-19 Pandemic has begun. Quarantine guidelines called "social distancing" were implemented, and many changes occurred in people's daily lives. Wearing a mask, refraining from talking indoors, and using communication methods by non-face-to-face video programs have become common. Hearing-impaired listeners, who communicated daily wearing hearing aids or cochlear implants, faced new obstacles, such as sudden changes in communication methods and wearing masks. This study attempted to discover their way of communication by conducting an in-depth interview with seven hearing-impaired people in their 20s and 40s who suffered from the COVID-19 pandemic. In-depth interview data were transcribed after recording and analyzed using an interpretative phenomenological analysis(IPA) method. Results revealed that three main themes were derived: 'communication experience,' 'COVID-19 pandemic and communication', and 'communication and the quality of life of the hearing-impaired people.' The 'communication experience' was divided into three communication methods: face-to-face, text, and video conversation(video call). 'COVID-19 Pandemic and communication' describes the communication experience of wearing masks and their right to live threatened in the COVID-19 pandemic situation. Finally, in 'Communication and Quality of Life of the hearing-impaired people', we looked at their QoL experiences, whose communication difficulties were increased due to the COVID-19 pandemic. They live their lives with physical disabilities and limitations called hearing impairment. Wearing a mask increased communication difficulty physically and psychologically, putting their obstacles and limitations in a more difficult position. Listening to their experiences during the COVID-19 pandemic will significantly help in designing practical daily guidelines and what treatment should be taken in the future for them in another possible respiratory-related epidemic.