Title Page
Contents
ABSTRACT 12
국문초록 15
CHAPTER 1. INTRODUCTION 18
1.1. Research Background 19
1.2. Problem Statement 22
1.3. Research Objective 24
1.4. Research Questions 24
1.5. Significance Of Study 25
1.6. Structure 25
CHAPTER 2. LITERATURE REVIEW 26
2.1. Introduction 26
2.2. Smart Working: Definition, Concept and related literature 27
2.3. Prior Studies On Smart Work And The Role of Technology 29
2.4. Technology acceptance and adaptation 32
2.5. Smart working in South Korea and Italy. 34
CHAPTER 3. RESEARCH METHODOLOGY 36
3.1. Introduction 36
3.2. Proposed Theoretical Framework 38
3.2.1. The Technology-Organization-Environment-TOE 38
3.2.2. Unified Theory of Acceptance and Use of Technology (UTAUT) 39
3.3. Research Model 40
3.4. Hypotheses 43
3.4.1. Relationship between Technological readiness and Performance Expectance, Effort Expectance and Social Influence 43
3.4.2. Relationship between Management Support and Performance Expectance, Effort Expectance and Social Influence 44
3.4.3. Relationship between Institution support and Performance Expectance, Effort Expectance and Social Influence 46
3.4.4. Relationship between performance expectancy and Spatial, Temporal freedom and Behavior Intension 47
3.4.5. Relationship between effort expectancy and Spatial, Temporal freedom and Behavior Intension 49
3.4.6. Relationship between social influence and Behavior Intension 50
3.5. Data Collection Method 51
CHAPTER 4. DATA ANALYSIS AND RESULTS 53
4.1. Demographic Analysis 53
4.2. Validity Test And Reliability 54
4.3. Descriptive Statistics Of Factors 57
4.4. Analysis Of The Measurement Model 58
4.4.1. Confirmatory Factor Analysis (CFA) 58
4.4.2. Convergent Validity 61
4.4.3. Discriminant Validity 64
4.5. Path Analysis And Hypothesis Testing 64
4.5.1. Model Fit Indices 65
4.5.2. Path Analysis 66
4.5.3. Total, Direct, and Indirect Effect 69
4.5.4. Moderator Effect 69
CHAPTER 5. CONCLUSIONS 78
5.1. Summarized Results & Discussion 78
5.2. Research Impacts 85
5.3. Limitations of the Study 87
REFERENCES 89
APPENDICES 96
A. SURVEY QUESTIONNAIRE 97
B. PLAGIARISM TEST RESULTS 105
C. SPSS DATA VIEW 106
[Table 3-1] Questionnaire Composition 52
[Table 4-1] Respondent Demographics 54
[Table 4-2] Exploratory Factor Analysis (EFA) 55
[Table 4-3] KMO and Bartlett's Test 57
[Table 4-4] Descriptive Statistics 57
[Table 4-5] Deleted Observed 59
[Table 4-6] Fit Statistics for Measurement Model 61
[Table 4-7] Confirmatory Factor Analysis Result 62
[Table 4-8] Discriminant Validity Analysis 64
[Table 4-9] Structural Model Fit Statistics 66
[Table 4-10] Summary of Hypotheses Test Result for the Structural Model 67
[Table 4-11] Moderator Effect by Gender 70
[Table 4-12] Moderator Effect by Age 71
[Table 4-13] Moderator Effect by Experience 72
[Table 4-14] Moderator Effect by Organizations Location 74
[Table 4-15] Moderator Effect by work during lockdown 75
[Table 4-16] Moderator Effect by Experience working using Smart workplace 76
[Figure 3-1] Tornatzky and Fleisher TOE Model (1990) 39
[Figure 3-2] Sohn & Kwon UTAUT model (2020) 40
[Figure 3-3] Proposed Research Model 41
[Figure 4-1] The Final CFA Model 60
[Figure 4-2] Structural Model 65
[Figure 4-3] P-Value on Hypotheses Testing and Result 68
[Figure 4-4] Indirect Effect 69