Title Page
Contents
ABSTRACT 8
CHAPTER ONE. INTRODUCTION 11
1.1. Background to the Study 11
1.2. Research Problem 15
1.3. Purpose of Study 17
1.4. Research Questions 18
1.5. Scope of the study 18
1.6. Significance of the Study 19
1.7. Operational Definition of Terms 20
CHAPTER TWO. LITERATURE REVIEW 22
2.1. Concept of Transportation 22
2.2. Urban Transportation Systems: Public Individual Transporters 23
2.3. Emergence of E-hailing Industry 29
2.4. Characteristics of the Driver's Job 36
2.5. Regulation of e-hailing companies 37
2.6. Difference between e-hailing and taxi driving 39
2.7. E-Hailing and Nigeria's Development 40
2.8. Review of Related Studies 42
2.9. Theoretical Framework 48
2.9.1. Diffusion of Innovation Theory 48
2.9.2. Technology-Organization-Environment Framework (TOE) Theory 53
2.9.3. Technology Acceptance Model (TAM) 54
2.9.4. Study Hypothesis 56
CHAPTER THREE. RESEARCH METHODOLOGY 57
3.1. Design 57
3.2. Participants 57
3.3. Materials 58
3.4. Reliability and Validity 60
3.5. Procedures 60
3.6. Analysis 60
3.7. ETHICAL CONSDERATION 61
CHAPTER FOUR. DATA PRESENTATION, ANALYSES AND DISCUSSION OF RESULTS 63
4.1. Introduction 63
4.2. SOCIO-DEMOGRAPHIC CHARACTERISTICS OF RESPONDENTS 63
4.3. Answers to Research Questions 65
CHAPTER FIVE. SUMMARY, CONCLUSION AND RECOMMENDATIONS 80
5.1. Summary of Result 80
5.2. Conclusion 82
5.3. Recommendations 82
5.4. Limitation of the Study 83
5.5. Contribution to Knowledge 84
5.6. Suggestions for further studies 84
REFERENCES 85
[Table 4.1] Socio-demographic characteristics of involvement in E-hailing 63
[Table 4.2] Characteristics of citizens' involvement in e-hailing transport 66
[Table 4.3] Involvement in e-hailing industry 68
[Table 4.4] involvement in E-hailing industry and Perceived Nigeria's image 69
[Table 4.5] E-hailing driver's experience 71
[Table 4.6] Summary of Regression Analysis of the combined prediction of social factors (age, years of experience in e-hailing industry and educational... 73
[Table 4.7] Inter-correlation Matrix of independents and dependent variables 75
[Table 4.8] Inter-correlation Matrix of independents and dependent variables 77
[Table 4.9] Chi-square of E-hailing industry and their perceived image of Nigeria 79