The spread of the COVID-19 pandemic is causing serious damage to the tourism sector, such as travel bans, self-quarantine, travel agency closures, and telecommuting.
In addition to business deterioration such as tourist recession, rising food material costs, and rising labor costs, a strategy is needed to increase consumer expectations for consumption quality and increase customer satisfaction with service satisfaction.
The challenge of finding factors that could increase organizational performance has long been a hurdle for human resources as well as for managerial accounting professionals.
The purpose of this study is to investigate the mediating effect of motivation on the effect of hotel's social support on organizational cohesion.
Especially, we classified social support types into four categories (emotional support, information support, material support, evaluative support, and acceptance of experience), and motivation was (recognition, challenge) and organizational cohesiveness (job cohesion, social cohesion) was used as a specific variable.
First, when a hotel organization provides high emotional and physical support to its employees, employees feel a high sense of recognition and challenge, and this results in high cohesion in work and relationships within the organization.
Second, it was found that when hotels provide informational support to employees, it inspires employees to take on a challenge and induces cohesive behavior within the organization. Third, it was found that evaluative support contributes to activating cohesion within the organization through a sense of recognition.
These results suggest the importance of job evaluation in hotel personnel management practice, and the effect of social support on organizational cohesion through employee motivation was empirically investigated.
It affect turnover intention of employees and negative performance of company so that hotel company should try to communicate with the ir employeesfrequently and itshouldleadtodis tribution of welfarein order to strengthe nroyalty For the group. In the touris m industry, if the consciousnessormorale of employee in fluence onthe quality of servicewhichis of feredtocustomer, weshould certainly think about need forver if yinghow job instability of employeeaffectservicebehavior. What is our life in the with Corona 19 society after the Corona 19 Pandemic?
Working from home, elementary school, middle school, high school, and university online lectures start at home.
LAN Life As a new culture is formed, such as LAN games, LAN pubs, and rental restaurants, the food culture has also changed to a simple one-person meal such as a meal kit.
Ontek viewing of movies, concerts, exhibitions, etc.
I am very curious about the future direction of hotel social support and the role of organizational cohesiveness in the process of changing into a culture of individualism through personal exercise while watching a mobile phone or video alone.