title page
Contents
CHAPTER 1. Introduction 9
CHAPTER 2. Literature review 12
2.1. Relationship between Organizational Capabilities and Performances 12
2.1.1. Relationship between Individual Capability and Individual Performance 12
2.1.2. Relationship between Multiple Capabilities and Individual Performance 13
2.1.3. Relationship between Multiple Capabilities and Multiple Performances 14
2.2. Originality of the Research 19
CHAPTER 3. Research method 20
3.1. Conceptual Model 20
3.2. Organizational Capability 21
3.2.1. The R&D Laboratory as a System 22
3.2.2. Organizational Capabilities as Multilayered Knowledge 23
3.2.3. Organizational Capability as a Knowledge System 26
3.2.4. Capability Structure of a Corporate Research Institute 26
3.3. Organizational Performance 32
3.3.1. Balanced Scorecard 32
3.3.2. Performance Structure of a Corporate Research Institute 36
CHAPTER 4. Analysis 40
4.1. The Survey 40
4.1.1. Summary of the Survey 40
4.1.2. Structure of the Questionnaire 44
4.2. Statistical Analysis 47
4.2.1. Cronbach's α Test 47
4.2.2. Confirmatory Factor Analysis 48
4.2.3. Multiple Regression Analysis 48
CHAPTER 5. Results and implications 50
5.1. Internal Consistency 50
5.2. Structural Validity 51
5.3. Relationship between Organizational Capabilities and Performances of Korean Corporate Research Institutes 55
5.3.1. Overall Relationship between Organizational Capabilities and Performances 55
5.3.2. Comparison between IT Industry and Non-IT Industry 62
5.3.3. Comparison between Large Enterprises and Non-Large Enterprises 67
CHAPTER 6. Conclusion and discussion 72
6.1. Summary 72
6.2. Further Study 74
Appendix 75
Questionnaire 75
REFERENCE 83
ABSTRACT 89
Table 2-1. Previous Researches related to Relationship between Organizational Capabilities and Performances. 16
Table 3-1. Previous Researches related to BSC Indicators of a R&D Organization. 34
Table 4-1. The Sample Distribution. 41
Table 4-2. Structure of the Questionnaire. 45
Table 5-1. Result of Cronbach's a Test. 51
Table 5-2. Result of Confirmatory Factor Analysis in Structural Equation Modeling. 53
Table 5-3. Descriptive Statistics of the Entire Sample. 56
Table 5-4. Result of Multiple Regression Analysis of the Entire Sample. 57
Table 5-5. Result of Multiple Regression Analysis of IT Industry. 63
Table 5-6. Result of Multiple Regression Analysis of Non-IT Industry. 64
Table 5-7. Result of Multiple Regression Analysis of Non-large Enterprises. 68
Table 5-8. Result of Multiple Regression Analysis of Large Enterprises. 69
Table 6-1. The Most Effective Capability. 73
Figure 3-1. Conceptual Model. 20
Figure 3-2. The R&D Laboratory as a System. 22
Figure 3-3. Characteristics of Organizational Capabilities. 25
Figure 3-4. Organizational Capabilities as Multilayered Knowledge. 25
Figure 3-5. Organizational Capability as a Knowledge System. 26
Figure 3-6. Capability Structure of a Corporate Research Institute. 31
Figure 3-7. Procedures for Eliciting Key Performance Indicators. 36
Figure 3-8. Performance Structure of a Corporate Research Institute. 39
Figure 4-1. Size of Organizations. 42
Figure 4-2. Industrial Field of Organizations. 43
Figure 4-3. Size of Organizations according to Industrial Field. 43
Figure 4-4. Procedures of Statistical Analysis. 47
Figure 5-1. Cause and Effect between BSC Perspectives. 52
Figure 5-2. Structural Equation Model of BSC Performance. 53